Terms of use

The short version

• Roomy is for people aged 13 and over.
• Your room is public, and you're responsible for what's in it.
• Follow the Guidelines. We remove what breaks them.
• Handles can't be sold. We can take back a handle that is misused.
• Coins, Roomy's currency, are earned, never sold, and have no cash value.
• Roomy comes as it is, and our liability is limited as far as the law allows.

Who we are

These terms are an agreement between you and Quartz Apps LLC ("we" or "us"). We run Roomy at roo.my.

By using Roomy, you agree to these terms, the Guidelines and the Privacy policy. If you don't agree, please don't use Roomy.

Who can use Roomy

• You must be 13 or older, and at least the minimum age the law sets for services like Roomy where you live.
• You can't use Roomy if we have closed your account before, or if the law doesn't allow you to.

Your account

• You sign in with Discord, with Google or with a link we email you. There are no passwords.
• Keep your Discord account and your email secure. Anyone who gets into them can get into your Roomy account.
• One person, one account, one room. Don't make extra accounts to hold extra handles.
• You're responsible for what happens in your account. If you think someone else has used it, tell us at support@roo.my. You can also sign out every other device in Settings.

Don't misuse Roomy

Don't:

• break the law, or help anyone else to;
• use bots or scripts to make accounts, claim handles or send reports;
• attack, overload, scrape or probe Roomy, or get around our limits or blocks;
• collect information about other people from Roomy;
• pretend to be Roomy or our staff.

If you find a security problem, please tell us at security@roo.my before telling anyone else.

Handles

Your handle is the name in your address: roo.my/@name. A new handle is 3 to 24 characters long: letters, numbers, dashes and underscores. Some handles claimed before 4 October 2026 have 2.

• First come, first served.
• Some names are reserved. You can't claim words Roomy uses for its own pages (like privacy or shop), names that could pass for Roomy staff (like support or admin), offensive words, or names we are holding for a person or organisation. Short names, of 3 or 4 characters, are first come, first served too, but one network can take only three a day, counting changes of handle, and some of them are reserved.
• No selling. You may not sell, rent, trade or give away a handle or a room, or offer to. A handle is not your property.
• We may take a handle back if it:
  • impersonates a person, brand or organisation, or misleads people about who runs the room;
  • infringes a trademark or someone else's rights;
  • was claimed with bots or extra accounts, or in order to sell it;
  • is used to break these terms or the Guidelines;
  • belongs to an account nobody has signed in to for 24 months. We will email you first if your account has an email address, and give you 30 days to sign in and keep it.
• A freed handle waits. When a handle is freed, by you or by us, nobody can claim it for 90 days, so old links to it don't lead straight to a stranger's room, unless we let it go early, for example back to the person who deleted it. A handle we take back for impersonation or a trademark may instead be held for, and given to, the person or organisation with the right to it.
• You can change your handle once, in Settings. Your old handle is then freed, and while it waits it sends visitors to your new one.

Your room and what you put in it

You own what you make and upload. You're responsible for it: your handle, your links, your pictures and your choices.

When you add something to your room, you promise that you have the right to share it, and that it follows the Guidelines and the law.

The licence you give us. To run Roomy, we need your permission to show your room. So you give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, adapt, display and share your room and everything in it. "Adapt" includes cropping and shrinking a picture to fit a frame, and making share cards. The licence covers roo.my, the share cards and link previews that other apps show, and suggesting your room to people visiting other rooms. If you make your room Unlisted in Settings, we don't suggest it anywhere. We won't use your room in advertising for Roomy outside roo.my without asking you first.

The licence ends when you remove something or delete your account. Copies other apps have already made may remain, backups last until they expire (about 8 weeks), and we keep anything the law requires.

Links. Your links must go where they say they go. They lead to websites we don't run, and we're not responsible for those sites. When you save a link, we check it against the sites we have blocked. A link that can lead anywhere on the web is also checked against Google's list of unsafe sites (Google Web Risk), when you save it and again about once a week. We may block or remove a link.

Pictures. Only upload pictures you made or have permission to use. Never upload a picture of someone who hasn't agreed to it.

Notes and messages. A note on a board or a sign is part of your room, under the same rules as your bio. If you open your mailbox, people who are signed in and have a room can leave you messages of up to 500 characters, with no links, and you see each one with the sender's roo.my name. When you leave someone a message, what you write must follow the Guidelines like everything else on Roomy: no harassment, no spam, and nothing that asks a stranger for private details or to meet. The room's owner can delete it, block you or report it to us, and we limit how many messages anyone can leave each day. Messages are deleted 90 days after they're sent.

Videos and songs. You can set a TV or computer in your room to play a YouTube or Vimeo video, and a record player or radio to play a Spotify, SoundCloud, Apple Music or YouTube song, by pasting its address. It plays in the provider's own player, under the provider's terms, when a visitor presses play. The player is the provider's, not ours, and we're not responsible for it or for what it plays. We take the title and author from the provider, check the address as we check a link, and check the title as we check your bio. We may block or remove a video or song, as we may a link.

Our part of Roomy

The furniture, decorations and other art, the Roomy name and look, and the software belong to us or to the artists who licensed them to us.

You may use them in your room, and share screenshots and pictures of your room anywhere. You may not copy the art out of Roomy, sell it, or use it anywhere else.

The free pictures are the exception: they are not ours. See Picture credits.

Picture credits

The free pictures any room can hang are public domain works and photographs given to the public domain (CC0). Nobody needs permission to use them, in Roomy or anywhere else. We credit them all the same:

NASA's pictures are not protected by copyright in the United States. The Webb pictures ask for the credit "NASA, ESA, CSA, STScI", given above. The two park posters are works of the United States government, which the Library of Congress lists with no known restrictions.

Coins

Coins are Roomy's currency. You earn them and spend them inside Roomy.

• You earn them. You can't buy them. You get coins by the rules shown on your Wallet, at roo.my/wallet: today, when you claim a room, when a friend you invited makes a room that goes live and passes our checks against fake accounts, and when people tip your room. An invite can wait before it pays, and your Wallet says when one is waiting. We may change those rules, add ways to earn, or set limits, such as how many coins a day one way can earn or how much you can tip.
• We don't sell them, and nobody else may sell, buy or trade them.
• They have no cash value. Coins are not money and not your property. They can't be exchanged for money, or for anything outside Roomy, and nothing is paid out for them.
• They stay in your account. You can't transfer coins to anyone, except by the tips and gifts Roomy offers.
• You spend them inside Roomy, on things for your room, on gifts for other people, or to tip a room you like. We may change what things cost.
• What you get with them is for your room. Things you get with coins, like colour packs or a bigger room, can be used in your Roomy room while your account is open and Roomy runs. You don't own the art, and they have no cash value. You can't sell or transfer them.
• Gifts. You can send something from the shop to another roo.my name. The person it's for sees your room's address with it. If they say no thanks, if they already have it, or if nobody claims the name within about 90 days, the coins come back to you.
• We can adjust them. If coins were earned by breaking these terms, for example with extra accounts, bots or invites that aren't real, we can remove what is left of them and close the account. We also correct mistakes in a balance, up or down.
• When an account ends, its coins end. If your account is deleted or closed, or Roomy closes, any coins left are gone.
• Nothing is refunded in money, because nobody pays us anything. Coins come back only as these terms and the Refund policy say.
• Buying coins may come later. If it does, it will be under terms that say so, and we will tell you before they apply.

Keeping people safe

The rules. The Guidelines say what isn't allowed on Roomy. They are part of these terms.

Illegal content.

• Child sexual exploitation and abuse is never allowed. We remove it, close the account, report it to the National Center for Missing & Exploited Children (NCMEC), and keep what the law requires.
• Terrorist content is never allowed. We remove it, close the account, and may report it to the police.
• Other illegal content, such as threats, fraud, hate crime, or selling drugs or weapons: we remove it, act on the account, and may report it to the police.

How we find it.

• Reports. Anyone can report a room with the Report link at the bottom of it, and a room's owner can report a message left for them from their Messages. Reports go to a queue that only people act on, child safety reports first, and a report never removes anything on its own. See How reports work.
• Review. Newly uploaded pictures are listed for our moderators to look at.
• Automated checks. Handles, bios, notes, messages and the titles of videos and songs are checked against a list of offensive words. Every uploaded picture, and the thumbnail of every video and song, is compared with fingerprints of pictures we have removed, and a close match is refused. Every link, video and song is checked against the sites we have blocked when it is saved. Links that can lead anywhere on the web are also checked against Google's list of unsafe sites, when saved and again about once a week. Asking for a sign-in link, saving a room before signing in, claiming or changing a handle and sending a report each pass a check that you are a person and not a script (Cloudflare Turnstile). We also use Cloudflare's CSAM Scanning Tool, which compares what roo.my serves against known child sexual abuse material. These checks can refuse an upload or a step, or block a link, on their own. Decisions about your account are made by a person.

What we can do. If something breaks these terms or the Guidelines, we may remove it, block a link, unpublish a room, take back a handle, or suspend or close an account. We may act without warning where there is a risk of harm. Where we can, we tell the room's owner what we did and why, in the editor, and by email if the account has an email address.

Complaints and appeals

You can complain to us about:

• illegal content, or content harmful to children, on Roomy;
• a decision we made about your room, a picture, a link, a handle or your account (an appeal);
• how we handled a report;
• being wrongly treated as under 13;
• us not following these terms.

Email support@roo.my with your handle if you have one, the room it's about, and what went wrong. We'll reply within 14 days. If we got it wrong, we'll put it right, for example by restoring what we removed.

For copyright, email copyright@roo.my. Our Copyright policy says what a notice needs and how a counter-notice works. For your information, see the Privacy policy.

Ending your account

• You can stop using Roomy at any time, and delete your account, yourself in Settings or by asking us. The Privacy policy says how, and what that removes.
• We may suspend or close your account if you break these terms or the Guidelines, if the law requires it, or to protect people. We close the accounts of people who repeatedly infringe copyright, as the Copyright policy says. If we close your account, don't make a new one.
• If we ever close Roomy, we'll tell account holders at least 60 days before.

Changes

Roomy changes over time: we may add, change or remove features.

When we change these terms, we change the date at the top. If a change matters, we'll tell you by email where we have your address, and with a notice on roo.my, at least 30 days before it takes effect, unless it must happen sooner for legal or safety reasons. If you keep using Roomy after that, the new terms apply. If you don't agree, you can delete your account.

These terms last changed on 7 October 2026: room addresses start with @, links are checked against Google's list of unsafe sites, and the Copyright policy and Refund policy are published. None of these asks more of you or takes anything away, so they took effect that day.

Disclaimers

Roomy is provided "as is" and "as available". As far as the law allows, we don't promise that it will always work, be free of errors, or never lose anything. We're not responsible for other websites, including the ones rooms link to.

If you're a consumer in the UK or the EU, you have legal rights that these terms can't take away.

Limits on our liability

As far as the law allows:

• we're not liable for indirect or consequential losses, or for lost profits, data or goodwill;
• our total liability to you for all claims is limited to the greater of what you paid us in the 12 months before the claim and US$50.

Nothing in these terms limits liability that the law doesn't allow us to limit, such as for fraud, or for death or personal injury caused by negligence.

The law and disputes

• These terms are governed by the laws of Wyoming and of the United States.
• If something goes wrong, please talk to us first at support@roo.my. Most problems can be fixed that way.
• Otherwise, disputes go to the state and federal courts for Sheridan County, Wyoming.
• If you're a consumer in the UK or the EU, you can also go to your own courts, and you keep the protection of your own country's laws.

General

• If part of these terms can't be enforced, the rest still applies.
• If we don't enforce a term straight away, we can still enforce it later.
• We may transfer these terms to whoever takes over Roomy. You may not transfer them.
• These terms, with the Guidelines and the policies they name, are the whole agreement between us about Roomy.
• Roomy isn't made by or connected with Discord. Signing in with Discord also follows Discord's own terms.

Contact

• Help, complaints and appeals: support@roo.my
• Reports the Report link can't cover: abuse@roo.my
• Privacy: privacy@roo.my
• Copyright: copyright@roo.my
• Security: security@roo.my